Social Contact Journal is committed to the privacy and security of your data. Our goal is to help you organize, find, and use your data to be your most productive self while respecting your privacy and honoring the commitments we've made in our Two Principles of Data Protection. Follow the links on this page to learn more.
SOCIAL CONTACT JOURNAL’S 2 PRINCIPLES OF DATA PROTECTION
We do not own your data. Putting notes and other content into Social Contact Journal does not change that content's ownership or copyright status. If the data was yours to begin with, it remains yours after you put it in Social Contact Journal. Of course, if the data wasn’t yours to begin with, putting it in Social Contact Journal doesn’t make it yours. This is true of all of our products and services.
By using our products, you give Social Contact Journal permission to do certain things with your data so that we can run our service. For example, you give us permission to back it up, send it over a network, index it for searching, display it on your various devices, etc. Some of these operations may require us to send your data to partners such as iCloud to provide parts of the Social Contact Journal Service.
Other than giving us the permission to perform these limited operations so we can run the Social Contact Journal Service, you retain all the rights to your data.
Everything you put into Social Contact Journal is private by default. We are not a “big data” company and do not try to make money from your content. Our systems automatically analyze your data in order to power Social Contact Journal features, such as search and related notes, and to tell you about important features and products that we think will enhance your Social Contact Journal experience, but we never give or sell your content to any third party for advertising purposes.
Our business model is simple: we only make money when you decide to pay us for a great product. This means that trust is our biggest asset and keeping your data private is fundamental.
In addition, we take many precautions to protect your data from accidental loss and theft. Everything you put into an Social Contact Journal is linked to your apple ID.
Effective Date: Feb 17, 2019 –
Please note, if you use Social Contact Journal Free, or Premium, you are both the Account Holder and End User of an Social Contact Journal service account.
Although significant changes are rare, this policy may be amended as new features, technology, or legal requirements arise, so please check back from time to time. We’ll notify you if we make a significant change and, where required, seek your consent.
We built Social Contact Journal to help you stay in touch with people you care about. That means you can input, upload, or store in Social Contact Journal any text, images, and other data that you choose—we refer to that information as “Content”. We also collect and receive the following types of information:
Usage data. We collect and log data on how you and others access and use Social Contact Journal, for example, the act of creating a moment. Usage data may be collected through cookies, and similar technologies.
Device information. We collect information about the number and type of devices you use to connect to the Service, as well as information about the operating systems on those devices.
We have specific rules for how and when we use the information we collect and receive. We describe these below.
We are committed to protecting the privacy of your information. Below, we describe the ways in which we use the information we collect and receive to provide, maintain, and improve the Service; to provide troubleshooting and customer support; to protect the Service for all our users; to contact you; and to administer Social Contact Journal premium accounts.
We use a number of technologies to help you get the most out of the Service. Our systems automatically analyze your data to power Social Contact Journal features and to continually improve the Service for you in a way that does not require anyone to look at your Content. This may include, for example: Making sure you find what you’re looking for when you search your account.
To provide troubleshooting and customer support, our Customer Support team may need to access your information, such as your account email address and information about the Social Contact Journal application you are using, subject to the protections described below.
As part of our efforts to protect your account and the functionality of the Service, our systems may analyze the emails you send to and from your Social Contact Journal account and the notes you share to detect spam, malware, or other potential security concerns. If we determine that such material constitutes a Terms of Service or User Guidelines violation, we may block delivery of or unshare the problematic material, much like a spam filter works for your email inbox.
In accordance with your communication preferences, we’ll occasionally contact you to announce new products and features we build for you, share tips for using Social Contact Journal to get more done, make special offers, and provide information about how Social Contact Journal works with products and services from our business partners.
You have control over who sees your Content. We limit the use of your Content to make sure that no one at Social Contact Journal can view it unless you expressly give us permission or it’s necessary to comply with our legal obligations. Specifically:
To help refine or improve the technology, we may ask you for permission to review portions of your Content. For example, if a new feature suggests related moments that are relevant to your Content, we may give you an opportunity to provide us feedback on how well the feature is performing along with a sample of the Content in question, so we can make sure this feature provides appropriately tailored suggestions. Such access to your Content is done only with your express permission and is subject to strict confidentiality rules and data access controls. Choosing to give us such permission is completely voluntary.
If you contact our Customer Support team for help with specific pieces of Content in your account (for example, if you can’t find a note you believe should be in your account), we may ask for your temporary permission to look at your Content. This permission terminates when the issue is resolved.
If we become aware of a potential violation of our a Terms of Service or User Guidelines, we may suspend or close your account until the problematic material is removed. Under such a circumstance, we would only look at the Content in your account if you give us consent or if necessary to comply with our legal obligations, including to protect the safety of you or any other person.
To test and improve our product offerings for our users, we use aggregated data that does not contain any personal information, does not identify any person, and cannot be connected to any specific user. This policy is not intended to apply to such anonymized/de-identified data.
Social Contact Journal is not in the business of selling or renting your information. Here are instances when we may disclose your information — and then only the minimum information necessary: We share your information with Service Providers who process data on our behalf, such as customer management systems. For example, these Service Providers help us: Operate, develop, and improve the features and functionality of the Service, Fulfill your support requests, Communicate with you as described elsewhere in this policy
We do not share your information with any third parties for their own advertising purposes. Your Content is private unless you decide you want to share it. You may choose to share using public links or through any of the Service’s features that allow you to share or collaborate on Content (“Collaboration Features”). If you choose to share, we may need to take steps to facilitate your collaboration. In the event of a merger, sale, or reorganization of all or part of our business, information covered by this policy may be transferred in connection with that deal.
We vigilantly protect the privacy of your account. We will not disclose your information to law enforcement or other governmental authorities unless we believe it is required to comply with warrants, court orders, subpoenas, or other lawful government requests. This may include responding to legal requests from jurisdictions outside of the United States where we have a good faith belief that the response is required by law in that jurisdiction, affects users in that jurisdiction, and is consistent with internationally recognized standards of due process.
Consistent with our first law of data protection—your data is yours—in most cases, you can manage your information simply by logging into your account and editing your information directly within the Social Contact Journal service.
However, if you prefer, you can contact us at [email protected] to ask us to provide access to, correct, update, or delete your personal information. Please note that we may ask you for proof of account ownership and/or identity before fulfilling your request. We will comply with such requests to the extent required by applicable law or the US-Swiss Privacy Shield and US-EU Privacy Shield.
The European Union's GDPR requires that we provide notice in a specific way to our European users about their privacy rights. We process Account Holder or End User personal information on one of three grounds, depending on the circumstances: (i) your affirmative consent, in which case you will have the right to withdraw consent at any time; (ii) contractual necessity; or (iii) our legitimate interest in providing the Service. In addition, we are required to list the data access right available to all users in a specific way.
Social Contact Journal's mission is to help you remember everything important in your life. In order to do that, we make the Content you store in Social Contact Journal readily accessible to you, until you make the decision to delete it.
If you delete your Content and then sync, it will no longer be accessible to you or others who may access the Service. The Social Contact Journal service’s back-up systems may retain residual copies of your deleted Content for up to one year due to the nature of those systems’ operations.
As described above, you can delete your Content at any time, and you can stop using the Social Contact Journal service at any time.
If Social Contact Journal deactivates your account due to a TOS violation, then you may contact us to request deletion of your Content, and we will evaluate such requests on a case by case basis, pursuant to our legal obligations.
When you use Social Contact Journal Software on your computing device, such as by using one of our downloadable applications, some of your data will be stored locally on that device.
When you sync your computing device with the Service, that data will be replicated on iCloud servers. These servers may be hosted in the United States. This means that if you store information in or submit data to the Social Contact Journal website or Social Contact Journal Software and sync such Social Contact Journal Software with the Social Contact Journal service, you acknowledge your personal information will be transmitted to, hosted, and accessed in the United States.
Your data controller is Social Contact Journal
If you are a resident of the European Economic Area (“EEA”) or Switzerland, please note that we use standard contractual clauses approved by the European Commission to transfer your personal Information from the EEA or Switzerland to the United States and other countries.
In addition, Social Contact Journal Corporation has certified its compliance with the EU-US Privacy Shield Framework and the Swiss-US Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from EU member countries and Switzerland.
Account Holder means the person or entity who has contracted with Social Contact Journal as either an individual Basic or Premium user or as a Customer as defined in our Social Contact Journal Business Agreement.
Content means the text, images, and other data you choose to input, upload, and store in Social Contact Journal.
End User means the individual who uses an account on the Social Contact Journal service.
Social Contact Journal (or sometimes “we” or “us”) means Social Contact Journal team
Social Contact Journal Service means the Social Contact Journal Software (as defined below) and other products, services and websites hosted or made available by Social Contact Journal, including our downloadable applications, App Center, User Forum, and Help and Learning pages.
Social Contact Journal Software means the software hosted on Social Contact Journal’s servers and the software we make available to be deployed by you or a third party to enable capturing of Content originating outside the Service, such as Social Contact Journal Scannable or Social Contact Journal Web Clipper or any of the Social Contact Journal software applications for compatible computing devices that enable access and use of the Service through such device
Paid Service means Social Contact Journal Premium, and any other Social Contact Journal offering for which we collect payment (in the form of currency, Social Contact Journal points, coupon codes).
In the event of a conflict, the English language version shall govern.